Delivery Information

What are my delivery options based in Ireland and how much do they cost?

All Postage is Free over €125
Standard Delivery is 1-2 days from the date of dispatch and is €8.50 when orders are below €125 in value and sent with either An Post or Fastway Couriers. You will be issued with a tracking reference for this service.

What are our dispatching hours?

We dispatch orders Tuesday to Friday from 9.00am until 3.00pm approx. with Fastway collections normally around this time.

What if I live outside of Ireland? What are my delivery options and how much do they cost?

Standard International method is suitable for all orders to be shipped outside of Ireland. We use An Post for all international shipments and delivery can take 3-10 working days. The standard international shipping charge is €25.

If the shipping charges for your order prove to be higher than originally quoted, you will be informed by email. Such items like hockey balls due to their weight, gk gear and hockey sticks due to their volumetric size may incur extra shipping charges.

Dispatching Orders

All orders are shipped as soon as all the items are available, subject to clearance of payment authorisation.
In the event of an item being out of stock the item will be shipped once it is back in stock. Any item that may take a while to come in or has ceased as a valid item then you will be notified by telephone or email to its availability and come to agreement on the orders status. We endeavour to keep our online stock as 100% accurate as possible but sometimes admin errors can occur.
Please note that at exceptionally busy times like Christmas or adverse weather conditions deliveries may take longer than these advised times and is obviously beyond our control. Again communication is key and we will let you know of any difficulty that we may have in dispatch. At these times we cannot guarantee next day delivery when selected.

Can I track my order?

Yes you can, all orders are tracked.

Will I need to sign then for my delivery?

Yes as a rule the courier will require you to sign on delivery.
Again standard An Post-delivery will be delivered to your door depending on the size of item.

Am I Ok to come and collect my order?

Of course if you live locally it’s no odds for us if you popped in store and picked up your order. Just select ‘Collection’ at check out.

Our shop is located at:

Unit 4 Beechmount House,
Langton Cross,
Newbridge,
Co. Kildare,
W12 XP11

Overseas Orders, Vat and Import Duties

If your delivery is inside the EU then your order will be subject to VAT.
For exports to countries outside the EU although these are exempt from VAT you may be required to pay an Import duty by your government, you will be notified by the courier delivering if this is the case on delivery.
Some countries like for example; Israel and Switzerland do not impose import duties on products shipped from the EU but in some cases you may be required to pay a local sales tax, again you will be notified by the courier if this is the case on delivery.

Missing Or Damaged Deliveries

If you have received your order damaged or it is deemed as missing then please contact us as soon as you can either by email on gsportsnewbridge@gmail.com or by calling us on 045 437579 (Newbridge)
If the goods are damaged we need a proof of this, either by the item being returned to us, or in some instances, images of the product and packaging sent to us via email. We can then advise you on the best plan to rectify the situation. Once we have assessed the damage we can get on with sorting out the situation.
If your items have  not turned up within the given time frame please give us a call on 045 437579 (Newbridge)